Privacy Policy
Last updated: January 2026
Welcome to Veloura Home Linen. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or purchase our premium bedding and bed linen products in Canada.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, participating in our interactive personalized offer quiz, or contacting us.
- Personal Contact Data: Name, email address, postal address, and shipping information.
- Preferences: Information you provide during our personalized offer quiz regarding your bedding preferences.
- Technical Data: IP address, browser type, and operating system collected automatically through cookies.
2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
- To fulfill and manage your orders, payments, returns, and exchanges.
- To deliver targeted advertising and personalized bedding offers based on your quiz results.
- To communicate with you via email regarding updates, promotions, or customer service inquiries.
- To improve our website functionality and user experience.
3. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to access or store information. You can configure your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
4. Your Privacy Rights
In accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to our contact email provided below.
5. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: